Ordering From Marcus Music
All Instruments we sell, are handmade at our own workshop, and can vary in many details.
Marcus Music strives for quality and reliability.
As such, we cannot produce large quantities on demand, as each piece is in itself a work of craftmanship.
Please contact us with your specific requirements by:
Email - Telephone - Post
We accept payment by personal cheque, bank draft, direct bank transfer or cash.
Sorry we do not accept Debit or Credit Cards.
Please do not send any payments until requested to do so. Thank you.
All instruments are fully *guaranteed from defects in materials or workmanship.
(Fair wear and tear). Instruments are not guaranteed against loss or accidental damage.
We are unable to guarantee natural drum skins .
*New Concertinas purchased directly from Marcus Music are guaranteed for as long as you own the instrument.
All parts and repair work are carried out free of charge.
All we ask is the customer covers postal charges to us, we cover return postal charges.
Concertinas purchased through our choosen dealers must be returned to the original company that you purchased it from.
Design, parts and materials maybe liable to change without prior notice.
We can safely and securely deliver any instrument within the UK (normally next day) and overseas.
For shipping concertinas within the UK we use Royal Mail Special Delivery.
For shipping drums within the UK we use www.parcelforce.com
All other countries we use www.parcelforce.com
We ship instruments worldwide.
Typical costs UK £25, Europe £60 - £100, US £120.
If ordering from overseas you should find out about Customs duties and any sales tax for your area.